Project & Service Coordinator

Role Overview As a Service Coordinator, you will play a vital role in ensuring the successful execution of facility maintenance and service operations for our clients. You will coordinate work orders, communicate with technicians and vendors, monitor job progress, and maintain accurate records to help deliver exceptional service from start to finish. Key Responsibilities: • Coordinate and manage service work orders throughout their lifecycle. • Schedule technicians, subcontractors, and service providers based on priority and availability. • Maintain accurate job records by updating internal systems and documentation. • Monitor work order progress to ensure service level expectations and deadlines are met. • Communicate with clients, technicians, and internal teams regarding job status and scheduling. • Identify potential delays or issues and escalate them to the appropriate operations team. • Verify that required documentation is received and complete before closing work orders. • Support continuous process improvement by following company procedures and maintaining data accuracy.